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Privacy Practices

At Handshoez, we protect the personal information entrusted to us. That commitment is fundamental to the way we do business. We do not collect financial information and rather rely on the privacy and security practices of our financial partners in this regard. Handshoez uses the following financial partners to process credit card payments online and in person: Moneris, Shopify, and Square.

All privacy matters are handled directly by the owner of Handshoez, Catherine Killen.
If you have questions regarding privacy, there are different ways for you to contact us listed at the end of this document.

All of the information we collect is given to us directly from you when you purchase a product, enter a contest, sign-up for special offers or complete a survey or otherwise interact with us. Fraudulent use of your personal information is monitored by your credit card company and by Shopify. Handshoez does not monitor for fraud.

Handshoez collects information essential for fulfilling product purchases, to fulfill your order or otherwise interact with us (e.g. name, address, phone number, email address).

We will also keep information about your interactions with us such as your purchase history, conversations and participation in contests or surveys. 

We believe a strong relationship with our customers is in the benefit of both Handshoez and our customers. To help us enrich this interaction, information might also be provided to us using social media such as Facebook and Twitter to better understand customer behaviour, emerging trends, preferences and needs.

We use your personal information for the purposes of fulfilling your purchase or other interaction with us.

We may communicate with you by telephone, online or mail. With your consent, Handshoez may use your information to promote our products and, occasionally, the products or services of third parties that might interest you or might otherwise compliment our products.

We will only share your information with other third parties if required by law.

This posting will be updated when there are any changes to our privacy policy. We may add, modify or remove portions of this policy when it is required or appropriate to do so.
Protecting your personal information is a priority to Handshoez. We have chosen service partners with strong privacy and security practices such as Moneris, Square and Shopify to help us maintain your privacy and online security.

You are always in control of the personal information you choose to share with Handshoez. If you do not wish to receive promotional materials from us simply contact us and we will happily abide with your wishes.

email: hello@handshoez.com
mail: Box 1181, Guelph, Ontario N1H 6N3
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